The session highlighted the evolving role of operational excellence in today’s insurance landscape and provided actionable insights into balancing data-driven strategies with cultural and leadership challenges.
Gauteng Women in Insurance: CPD 4 – Redefining Excellence: Disrupting Insurance Leadership with Data, Culture, and Control
On 14 November, Gauteng Women in Insurance (GWII) held an insightful Continuous Professional Development (CPD) session, sponsored by Old Mutual Insure, where Chiara Ghirdari, Executive Head of Operational Excellence at Old Mutual, engaged attendees with a talk titled “Redefining Excellence: Disrupting Insurance Leadership with Data, Culture, and Controls.”